The Room Division Study Programme is one of the Diploma 3 study programmes under the Department of Hospitality. The Room Division Study Programme has been accredited by the National Accreditation Agency (BAN-PT), with lecturers and teaching staff who have bachelor’s, master’s and doctoral degrees and experience both at home and abroad.
In order to produce competent students in the field of Room Division, facilities and infrastructure of international standard practical laboratories are available, including a Front Office (Lobby) simulation room, Housekeeping/Guest room simulation, Micros Fidelio Laboratory, Laundry Practice Laboratory, Dry Cleaning, Guest House/Hotel Practice, as well as language, IT, library and hotspot facilities.
Upon completion of this educational programme, graduates will have acquired competencies in the operational management of the Rooms Division.
6 semesters (3-4 years) | Study load: 110-120 credits | Title awarded: Associate Degree in Tourism (A.Md.Par).
Upon completion of this educational programme, graduates will have the following competencies:
- Developing noble character and a spirit of nationalism.
- Applying professional values and ethics.
- Implementing operational techniques in the Room Division.
- Overseeing operations in the Rooms Division.
- Applying interior and exterior design principles to the Room Division.
- Using information technology in the Rooms Division.
- Preparing the operational budget for the Rooms Division.
- Controlling the operational costs of the Rooms Division.
- Planning and establishing systems and procedures.
- Managing human resources in the Rooms Division.
- Overseeing the implementation of hygiene, sanitation and occupational safety.
- Designing and implementing room sales activities.
- Maintaining service quality in the Rooms Division.
- Entrepreneurship creates jobs in the laundry service sector, building cleaning services and florist services.
- Reading and analysing reports.
- Communicating in English.
- Communicate in other foreign languages.
- Housekeeping Supervisor
- Loundry Supervisor
- Front Office Supervisor
- Laundry Business Manager
- Florist Business Manager
- Building Cleanliness Manager
- Room Division Supervisor at a 4 or 5-star hotel
- Assistant Manager at a 3-star hotel or below
- Entrepreneurship
- Assistant in the Practical Laboratory
- Civil Service
Our Facilities
Airlane Simulator Center
Layanan dokumen mulai dari penerbitan, perpanjangan hingga perpindahan SKP yang dikeluarkan oleh perusahaan kepada pekerja yang ditunjuk sebagai Koordinator Keselamatan dan Kesehatan Kerja (K3) di tempat kerja.
Reservation System Simulation Room
Ruang yang dilengkapi dengan komputer yang telah menggunakan system Sabre dan Galileo sebagai bahan pembelajaran CRS (Computer Revervation System)
Tourist Bus Simulator
Penyedia Bus Wisata dengan kapasitas 32 Seat digunakan mahasiswa untuk melakukan praktek penanganan tamu di dalam bus
Travel Simulator
Digunakan untuk praktek pelaksanaan pelayanan tamu yang akan membeli tiket atau paket wisata baik secara langsung, melalui sambungan telepon