Diploma IV in Hotel Management Study Programme

Upon completion of this educational programme, graduates will have the following competencies:

1. Developing noble character and a spirit of nationalism;
2. Applying professional values, attitudes and ethics
3. Applying the principles of environmental awareness
4. Applying entrepreneurial principles
5. Applying hotel management principles
6. Developing and implementing hotel marketing plans
7. Managing hotel facilities and amenities
8. Analysing the hotel's operational requirements plan
9. Managing hotel funds and their use
10. Controlling hotel operating costs
11. Using the hotel information system
12. Managing human resources
13. Monitor operations in the areas of housekeeping, front office, catering and food service;
14. Entrepreneurship and job creation in the hospitality industry
15. Communicating in English and
16. Communicating in other foreign languages